SHA will help you develop a plan with the following key components:

• Purpose and Goals: Defines the department’s commitment to improving services and sets measurable objectives, such as improving health outcomes or operational efficiency.

• QI Framework: Identifies methodologies like Plan-Do-Study-Act (PDSA) or Lean for analyzing issues and testing solutions.

• Performance Measures: Establishes metrics to track progress, such as disease reduction or service wait times.

• Areas of Focus: Identifies specific programs or processes needing improvement, like immunization services or staff training.

• QI Teams: Assigns roles to staff for implementing QI projects, with leadership guiding the process.

• Training: Ensures staff are trained in QI principles and practices.

• Action Plans: Develops detailed action steps with timelines for improvement initiatives.

• Monitoring and Evaluation: Tracks the success of improvements and adjusts strategies as needed.

• Continuous Improvement: Encourages ongoing evaluation and refinement of services.

A QI plan improves public health outcomes, increases efficiency, enhances accountability, fosters a culture of quality, and supports accreditation efforts.

Strategic Health Advisers can also assist your agency in the development, implementation and analysis of quality improvement projects.